Shipping policy

Reviva Shipping Policy

Shipping Times

All products are pre-made and ready to ship.

• Processing time: 1–2 business days
• Standard delivery time (Italy): 2–4 business days
• International delivery time: 5–10 business days (may vary depending on location)

Shipping Costs

• Shipping rates are calculated at checkout based on destination and weight.
• Free shipping may apply during promotional periods (if stated on the website).

Order Tracking

As soon as your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real time.

Delivery Issues

• If your package is delayed or missing, contact us at revivabrand@gmail.com and we’ll assist you immediately.
• Reviva is not responsible for delays caused by couriers, customs, or incorrect shipping information provided by the customer.

Shipping Destinations

• We currently ship to Italy and selected international countries.
• If your country is not listed at checkout, feel free to email us for custom shipping arrangements.

Wrong or Damaged Items

• If you receive the wrong item or a damaged product, contact us within 48 hours of delivery.
• We will cover the shipping costs and arrange a replacement or refund.

Contact

If you have any questions about shipping or your order, contact us at revivabrand@gmail.com.